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Terms & Conditions

Delivery

Baking times:

I make all your brownies to order - each gift is tailored to your specific requirements. I'll do my best to bake your order on immediate request (up to 5pm on the day of your order), please refer to the baking times listed above to ensure that you place your order in good time to arrive in perfect condition. Please note that I do not dispatch on Saturdays and Sundays, orders taken over the weekend will be baked first thing Monday. During busy periods dispatch may take a little longer, but I promise to let you know when they're on the way! It is advisable to place your order with good notice to ensure timely delivery.

Under "Distance Selling Terms", food products made to order can not be cancelled. It is your responsibility to ensure all of the information is enterd correctly, including all postal details.I can't be held responsible for late deliveries due to adverse weather conditions.

Complaints

As your brownies are baked fresh to order, they should reach you in perfect condition. However, if you are in any way unhappy with the product please return them by Recorded Delivery (keeping the proof of postage) within 3 days of receiving your brownies. Please enclose a written explanation of the problem. Any complaints will be dealt with immediately.

Privacy

Financial details entered during payment procedures will not be stored or retaind by The Devilishly Good Brownie Company.

Allergy advice

I can't guarantee an allergen/allergy free product as I prepare the following ingredients in my kitchen: nuts; eggs, dairy and gluten. It is your responsibility to check the individual list of ingredients stated on the 'Buy my Brownies' page before ordering. If you have any further questions regarding my brownies, please contact me.

Hand written messges

Please note I will not write any messages of an offensive, abusive or racist nature. Cheeky messages are permitted!

Storage

If you're able to resist eating your brownies upon arrival...To enjoy at their best they should be stored in an airtight container, and preferably in a fridge. When stored correctly they will keep for up to 14 days. They are also suitable for home-freezing.

Copyright

My website and all of it's contents, including all text; images, graphic design and material, is owned by The Devilishly Good Brownie Company. Any unauthorised reproduction is strictly prohibited.